On Monday, October 1, 2018 at 3:14:21 PM UTC-7, wrote:
http://reviews.mtbr.com/magicshine-l...2018-interbike
The beloved Magicshine brings us what we finally need in bike lights. Thanks to all the gods. 6500 lumens! I think you can have either 5000 or 1500 or all 6500 lumens. Thankfully now we will not only be able to blind everyone else on the road or trail, but we can now cause their eyeballs to burst into flames and maybe hopefully their heads will also explode. Yeah!!!!!!
I don't know why "sms" did not report this in his post about Interbike. This has to be the most important thing to ever come from Interbike. He is letting us down.
Here is the post from the article:
"This latest offering from Magicshine incorporates everything they have learned about MTB lights over the years. The Monteer 6500 is MTB headlight designed for the most serious mountain biking enthusiasts, downhill racers and those who want nothing less than professional grade lighting system that can outshine the landing light on a passenger airliner.
A max actual output of 6500 lumens is cranked out by 3x CREE XHP 50.2 and 2x XM-L2 LEDs. Like the Eagle series MTB headlights, Monteer 6500 is designed with multiple beam patterns modes, the XHP50.2 will put out a max of 5000 lumens of flood light, while the bottom row of XM-L2s shoots into the distance with up to 1500 lumens."
It even has "CREE XHP and XM-L2 LEDs". So you know its got to be great. I bet it even meets or exceeds that German bicycle light standard.
Yes, LFJ from Amazon. And Sepp Ruff again, not asking what's up about so and so, just blindly splinging regurgitated internet poop, again.
Amazon agreed with my conclusion that the buyer didn't make his purchase in good faith, rather just wanted a freebie demo, maybe used it for an event, and then expected to get his money back after using it for whatever ultra race or distance event he wanted it for. Maybe he was acting as shill for one of the big light makers.
Overall, yes, a douche bag.
Part of learning customer service, is there are 2-3% of the customer base who will not be satisfiable. Best to cut them off sooner than later, without engaging in protracted bandwidth.
An hour of time to a one-man-show who also works a full-time day job is a huge drain on resources compared to a large corporate operation.
That purchaser filed a complaint with Amazon. Condensing a longer story, Until then, he had refused to return the light for evaluation or describe what wasn't working right or how he expected. Amazon required that he return the light for evaluation before considering his claim. He tried to be as recalcitrant with Amazon as he was being with me. I found nothing wrong with that light at all. Not even surface blemishes or molding irregularities.. Also seemed questionable that he chose to make his purchase through the RAAM pro-deal for a much lower price than he paid retail on Amazon.
Amazon refused his claim. Takes a lot for Amazon to refuse a customer claim.. But they did refuse his.
Neither L&M nor NiteRider would have given him the time of day, let alone engage in his protracted whining.
Businesses are not in business to lose money. There was absolutely nothing wrong with the light, either cosmetically or functionally.
Amazon agreed with my conclusion that the buyer didn't make his purchase in good faith, rather just wanted a freebie demo, maybe used it for an event, and then expected to get his money back after using it for whatever ultra race or distance event he wanted it for. Maybe he was acting as shill for one of the big light makers.
Overall, yes, a douche bag.