FAQ
Simon Mason wrote:
I would say that the fully searchable nature of Google Groups means
that a faq is virtually obsolete now.
I disagree. An FAQ can be a huge document if you want to put lots of
helpful stuff in it. Having it on a website where it can be fully
indexed, and which can be referenced in one or more posters' sigs
several times a day will encourage people to look at it much more than
if they have to search through gooogle to find it, then spend 3 hours
reading it to find the one bit of information they want.
--
Stevie D
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