Funny you should mention this right now but last Monday I was in the local
Supergo shop here in the Phoenix area and one of the salespeople that I
recognized from past visits was getting royally chewed out by one of the
managers. I only overheard part of the scolding but in general he was
trying to explain to him that he needed to learn that the customer should be
more than just a dollar sign to him and he needed to learn to try to be more
customer service oriented. Now I thought this was kind of odd to hear
coming from anyone at that type of store because I have always felt that
going there was more for $ savings and understanding the trade off would be
almost no customer service. Anyhow I was kind of glad to see that they or
someone there considers customer service important.
Just a few of my thoughts.
Rickb
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