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Old August 2nd 20, 02:10 AM posted to rec.bicycles.tech
JBeattie
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Posts: 5,870
Default LBS owner's essay

On Friday, July 31, 2020 at 5:45:42 PM UTC-7, sms wrote:
On 7/31/2020 6:10 AM, AMuzi wrote:
Much wisdom he

https://cyclingindustry.news/why-a-b...stomer-wisely/


Interesting article. One thing though is that too many shops no longer
are willing to stock and sell the best products in each category, or any
of the more esoteric bits and pieces.

When I needed a replacement 10.5mm x 26 TPI nut for an SRAM 3x7 hub I
first drove to 4 local shops. Forget it. One shop knew what I was
talking about at least. Ordered it from YOUR shop. I wasn't trying to
save money by ordering it, I just wanted the darn part and no LBS could
help me. Later I found one LBS that had the "close enough" 13/32 x 26
TPI Sturmey-Archer axle nuts (that shop is now out of business).

It's just become too much of a hassle for many people to go all over
searching for the thing they want. Many shops have banker's hours and if
you work it's difficult to go the shop except on Saturday. I can't blame
a shop for not stocking a wide variety of slow-selling parts and
accessories, despite the high margins.

Hopefully the boom in bicycle sales will result in some sustained parts,
accessory, and repair business after Covid is over.


I'm ****ed off that my LBS did NOT have a reverse thread, rod brake pad retaining bolt for my 1927 Bulldog ordinary!

Really, you expect a shop to carry an axle bolt that is rare even on the interweb? I could understand your complaint if they didn't have a standard inner-tube, but I would expect a shop to order some Dodo bird part from the manufacturer or some distributor and not keeping it in stock, waiting for that one guy with a SRAM leisure hub -- who somehow LOST a hub nut -- to come into the shop. Its not like a wear item.

-- Jay Beattie.

-- Jay Beattie.
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