"Tim McNamara" wrote in message
...
"Kerry Nikolaisen" f o u r n i k s @ c h a r t e r . n e t writes:

Why bash the customer who has had a bad experience? He is only
relaying his frustrations to you.

Nah, he's whining. His stuff was backordered, which just happens
sometimes and he took it personally.

No - reread the post. He's upset because they weren't upfront with him and
jerked him around.