|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
H*lf*rds - A Result :-)
Yesterday I was training a young lad who's Mum had just bought him a new
bike two days earlier - full suspenson, all the gizmos, gaudy go fast colour/decals and a 'bargain' at under a £100. Yes, it was from H*lf*rds. Mum went there because she had wanted a shop "that knew what they were doing", and she had already tried ToysRUs. Despite it having been "fitted" it was far too small and he was riding with his legs *very* bent. I went to raise the saddle only to find the seat pin was way above its safe limit with the limit markings already 15mm above the tube - this is how it had been sold. Mum has called H*lf*rds and passed on my anger that they had adjusted an already too small bike into a dangerous one. To their credit they offered an immediate refund :-) Mum has now been directed towards a real bike shop. John B |
Ads |
#2
|
|||
|
|||
H*lf*rds - A Result :-)
On Mon, 21 Nov 2005 10:48:08 GMT, John B wrote:
Mum went there because she had wanted a shop "that knew what they were doing", and she had already tried ToysRUs. Classic :-) -- ***My real address is m/ike at u/nmusic d/ot co dot u/k (removing /s) http://www.unmusic.co.uk - about me, music, geek sitcom etc. http://www.unmusic.co.uk/amh-s-faq.html - alt.music.home-studio |
#3
|
|||
|
|||
H*lf*rds - A Result :-)
killermike wrote:
On Mon, 21 Nov 2005 10:48:08 GMT, John B wrote: Mum went there because she had wanted a shop "that knew what they were doing", and she had already tried ToysRUs. Classic :-) I know. I wanted to cry when she said that. John B |
#4
|
|||
|
|||
H*lf*rds - A Result :-)
On Mon, 21 Nov 2005 10:48:08 GMT, John B wrote:
Yesterday I was training a young lad who's Mum had just bought him a new bike two days earlier - full suspenson, all the gizmos, gaudy go fast colour/decals and a 'bargain' at under a £100. Yes, it was from H*lf*rds. Mum went there because she had wanted a shop "that knew what they were doing", and she had already tried ToysRUs. Despite it having been "fitted" it was far too small and he was riding with his legs *very* bent. I went to raise the saddle only to find the seat pin was way above its safe limit with the limit markings already 15mm above the tube - this is how it had been sold. Mum has called H*lf*rds and passed on my anger that they had adjusted an already too small bike into a dangerous one. It would be nice to believe that the letter written by this newsgroup and copied to the Halford's Chairman earlier this year had had an impact. It would seem it has not. ============= I write to you as a Cycle Touring Club accredited cycling instructor and school teacher for the daughter of one of your customers. Mrs L***** bought a bicycle and cycle helmet from you for her daughter's birthday two weeks ago. The bike is the right size for J*****'s use and the saddle height is correct. However, the bicycle was supplied in an unroadworthy condition and the cycle helmet was incorrectly fitted to J*****'s head. With the essential repairs outlined below, the bike is ideal for J*****'s use. On the bike, one of the front brake blocks is incorrectly adjusted so only half of it is in contact with the wheel rim; you will need to correct this. The front brake cannot be properly used, as the brake lever contacts the handle bar, this makes it impossible to fully apply the brake. There are strict regulations about supplying new bikes with incorrectly adjusted brakes. I have made some improvement to this using the cable adjuster at the brake lever end, but it requires further correction. The chainring gear cable is severely frayed and needs repair or replacement. The other gear and brake cables need to be cut back and capped. Since 1 May 2004 it has been mandatory for all new bicycles to be fitted with a working bell; J*****'s bike wasn't supplied with a bell. The helmet's straps were too loose, and if dislodged the helmet could have come off J*****'s head and trapped around the back of her head with the straps around her neck. The four straps, two either side of the helmet, should have been adjusted to pass either side of the ear, with the connector below the ear. Your staff had fitted it so the connectors on both sides were above J*****'s ear. I have made the necessary adjustments, but you must ensure that your staff are properly trained. I am writing to you, rather than trading standards, so that you can make the essential repairs. The bike will still need its standard six week service. |
#5
|
|||
|
|||
H*lf*rds - A Result :-)
killermike wrote: On Mon, 21 Nov 2005 10:48:08 GMT, John B wrote: Mum went there because she had wanted a shop "that knew what they were doing", and she had already tried ToysRUs. Classic :-) I think I know that woman John Kane, Kingston ON Canada |
#6
|
|||
|
|||
H*lf*rds - A Result :-)
John B wrote: killermike wrote: On Mon, 21 Nov 2005 10:48:08 GMT, John B wrote: Mum went there because she had wanted a shop "that knew what they were doing", and she had already tried ToysRUs. Classic :-) I know. I wanted to cry when she said that. I took my (at the time) 4yo to the New Forest several years ago; on the way picked up a brand new kid's MTB from ToysRUs at Southampton. After erecting the tent I set about assembling the bike. Imagine his disappointment when I discovered that the rear brake stay had been welded 1" too high up and it had to go back in the box (it was their last one). The replacement (several weeks later) worked and still works fine, but I have been scared off such "bargains" by the experience. |
#7
|
|||
|
|||
H*lf*rds - A Result :-)
On 22 Nov 2005 14:03:14 -0800, "MartinM" wrote:
I took my (at the time) 4yo to the New Forest several years ago; on the way picked up a brand new kid's MTB from ToysRUs at Southampton. After erecting the tent I set about assembling the bike. Imagine his disappointment when I discovered that the rear brake stay had been welded 1" too high up and it had to go back in the box (it was their last one). The replacement (several weeks later) worked and still works fine, but I have been scared off such "bargains" by the experience. A child's front brake failed today. The child was cycling to school and part of the front V brake sheared off. It was unrepairable and the bike will have to go back to the shop. *Bargain full suspension bike* is an oxymoron. I'm considering contacting trading standards about this failure, but am unsure how they may respond. |
#8
|
|||
|
|||
H*lf*rds - A Result :-)
Bertie Wiggins wrote:
*Bargain full suspension bike* is an oxymoron. Not so. However, the price may still be high, even for a bargain. |
#9
|
|||
|
|||
H*lf*rds - A Result :-)
In article , Bertie
Wiggins wrote: *Bargain full suspension bike* is an oxymoron. I'm considering contacting trading standards about this failure, but am unsure how they may respond. Sorry about this but - if it's a Labour administration, the child is between 7 and 9 and the child is coloured - the Trading Standards people will go ballistic. -- A T (Sandy) Morton on the Bicycle Island In the Global Village http://www.millport.net |
#10
|
|||
|
|||
H*lf*rds - A Result :-)
"Sandy Morton" wrote in message ... In article , Bertie Wiggins wrote: *Bargain full suspension bike* is an oxymoron. I'm considering contacting trading standards about this failure, but am unsure how they may respond. Sorry about this but - if it's a Labour administration, the child is between 7 and 9 and the child is coloured - the Trading Standards people will go ballistic. Any particular colour? |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
has there been a positive test result that was later retracted ? | Laz | Racing | 5 | August 28th 05 09:22 AM |
Clarkson miffed at BBC poll result. | Simon Mason | UK | 11 | May 17th 05 08:38 AM |
the right result for the bicycle | bugbear | UK | 10 | May 5th 05 02:15 PM |
Amazing TT result | Ewoud Dronkert | Racing | 22 | October 1st 04 06:58 AM |
Stage 19 Result for Willowbeauty | JohnB | UK | 6 | September 27th 03 11:47 AM |