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Leo Lichtman wrote:
"NFN Smith" wrote: (clip) I know that UPS Stores have a preference of doing the packing themselves, especially if you're insuring.(clip) ^^^^^^^^^^^^^^^ I used to work for a company that shipped large numbers of packages by UPS. Whenever there was damage, their automatic reaction was: "It's not our fault. The packaging was inadequate." We usually won the argument, but had to fight them over each one. Usually when something is broken while travelling, it is the fault of the packaging, I work for a courier company (not UPS), and if you know how the process of high volume small package movement works, you see why things sometimes get damaged. There are 3 kinds of damage, shock, either from falling or bumping against something else, puncture damage, where something punctures the packaging,either from the outside or inside. Third we have crush damage, where something heavy is placed on top, and crushes the package. Sufficient packaging is designed to compensate for all three issues, in fact over compensate. If you think it's sufficient then it probably isn't, if you think there is no possible way it can get damaged, then your getting close. Buy insurance, make sure you pack it so that it doesn't need it.... A hint, put a sheet with the name, address phone number and email address of the shipper and receiver inside the box, include the waybill number if you know it. If the waybill gets damaged or falls off, they will open the box, find your piece of paper, and after resealing it, will send it on it's way....... If they have the original waybill number, they can reference it for tracking purposes.... W |
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