#21
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Thanks Connex
On Nov 20, 3:49 pm, EuanB EuanB.30b...@no-
mx.forums.cyclingforums.com wrote: AndrewJ Wrote: I'll think you'll find that connex advise you to travel at the front of the train if you are doing anything unusual. For example, you have a pusher with a toddler, or a large object to move. This is so you are close to the driver and he/she can see what's happening. Connex prefers that cyclists get on at the back of the train because the front of the train's better for facilitating wheelchair access. When someone who's in a wheelchair needs to board a train the driver has to hop out to set up the ramp. Having the front carraige filled with fit and able bodied cyclists makes that a bit difficult. -- EuanB Yes, of course. My mistake. Makes it hard if you've got a party with children/bicycles. Maybe the second from front would have been better. |
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#22
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Thanks Connex
No guards on Melbourne trains? This means that Sydney is more cyclist-friendly than Melbourne for once! (about the only thing that is better). -- artemidorus |
#23
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On Nov 21, 11:18 am, artemidorus artemidorus.30d...@no-
mx.forums.cyclingforums.com wrote: No guards on Melbourne trains? This means that Sydney is more cyclist-friendly than Melbourne for once! (about the only thing that is better). -- artemidorus No, guards went quite a while ago. |
#24
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Thanks Connex
vaudegiant wrote:
Had an interesting bike (train) trip on Melbourne Cup week-end. My snip horror story As others have said the drivers mirrors are probably useless BUT there are 4 cameras and screens that allow the driver to see the length of the train. They are there specifically to stop this type of incident. Report the whole thing to Connex with time, date, service, station and platform and stand by for a canned letter in response. While you're waiting for said canned response you might like to report it to the ATSB ( http://www.atsb.gov.au/ ) gloat Of course it never woulda happened in Moe where I now live and commute to Melb from - we have actual station staff from first train to last...:-) /gloat -- Humbug Today is Prickle-Prickle, the 37th day of The Aftermath in the YOLD 3173 |
#25
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Thanks Connex
On 2007-11-25, humbug (aka Bruce)
was almost, but not quite, entirely unlike tea: gloat Of course it never woulda happened in Moe where I now live and commute to Melb from - we have actual station staff from first train to last...:-) /gloat Yeah, but you get to live in Moe, so it's a fair compromise -- TimC I can say that eating a raw, immature habañero pepper is nothing so mild as tasting a meteorite. -- Mike Andrews in ASR |
#26
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Thanks Connex
humbug Wrote: vaudegiant wrote: Had an interesting bike (train) trip on Melbourne Cup week-end. My snip horror story As others have said the drivers mirrors are probably useless BUT there are 4 cameras and screens that allow the driver to see the length of the train. They are there specifically to stop this type of incident. Report the whole thing to Connex with time, date, service, station and platform and stand by for a canned letter in response. While you're waiting for said canned response you might like to report it to the ATSB ( http://www.atsb.gov.au/ ) gloat Of course it never woulda happened in Moe where I now live and commute to Melb from - we have actual station staff from first train to last...:-) /gloat -- Humbug Today is Prickle-Prickle, the 37th day of The Aftermath in the YOLD 3173 Well I got a very happy christmas letter from connex. Seems that they tried to contact us (no really, they did) but for some reason we failed to answer any of the phone numbers we supplied. Their letter, to paraphrase, says that 1/. People shouldn't try to get off trains when the doors are closing. I'll try to remember to tell my kids that the next time they should just stay on the train and enjoy the ride to Epping...alone. 2/. Once the driver activates the door-close mechanism, he/she has other "SAFETY" issues to worry about. Of course I understand that checking for potential obstacles on the tracks such as cows, cars or space junk is much more critical than ensuring that the a paying passenger who might be trapped in the door of a train has managed to clear themself. 3/. Their CCTV is wiped clean after 7 days, and because our written complaint didn't reach them in time, they have wiped the footage. This, I admit, is perfectly understandable. I often tape over programs that I haven't yet watched. Even one's that are really important. Connex received 2 verbal complaints minutes after the incident. The CCTV footage should have been examined or quarantined. 4/. Basically it was our fault. I infer this from the fact that there is nothing evening closely approximating an apology in the letter, and they state that thier systems are such that it's not their fault so it must be...um.....well ours really! 5/, Connex does, however, regret the "inconvenience" that this "issue" has caused........yes, don't you hate it how those life and limb threatening incidents can be such an inconvenience. 6/. Connex is looking forward to "restoring our confidence" in them, the next time we travel with them. Well, that certainly won't be in the near future as Connex bans peak hour travel with bikes (not that I travel on trains much with my bike, but sometimes...) .....WTF is going on in this city.....bikes banned on peak hour city and V-line services.....cross city tunnels....and then. Late on Sunday night I attempted to catch the last train out of city with bike ( I had been at work all day and was due back in a 7), Because Connex runs very short trains at these times, the train was packed (more so than on any peak hour service). Even without a bike I would have been lucky to get on. Suffice to say I rode home at midnight, and have sent a letter to Connex asking for a refund on my $2.90 Sunday saver ticket.. Hi Ho, Hi Ho , it's off to the Ombudsman I go Sorry for the rant pat -- vaudegiant |
#27
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Ahh, good old Moe Town.
Ridden up Coach Road lately? "vaudegiant" wrote in message ... humbug Wrote: vaudegiant wrote: Had an interesting bike (train) trip on Melbourne Cup week-end. My snip horror story As others have said the drivers mirrors are probably useless BUT there are 4 cameras and screens that allow the driver to see the length of the train. They are there specifically to stop this type of incident. Report the whole thing to Connex with time, date, service, station and platform and stand by for a canned letter in response. While you're waiting for said canned response you might like to report it to the ATSB ( http://www.atsb.gov.au/ ) gloat Of course it never woulda happened in Moe where I now live and commute to Melb from - we have actual station staff from first train to last...:-) /gloat -- Humbug Today is Prickle-Prickle, the 37th day of The Aftermath in the YOLD 3173 Well I got a very happy christmas letter from connex. Seems that they tried to contact us (no really, they did) but for some reason we failed to answer any of the phone numbers we supplied. Their letter, to paraphrase, says that 1/. People shouldn't try to get off trains when the doors are closing. I'll try to remember to tell my kids that the next time they should just stay on the train and enjoy the ride to Epping...alone. 2/. Once the driver activates the door-close mechanism, he/she has other "SAFETY" issues to worry about. Of course I understand that checking for potential obstacles on the tracks such as cows, cars or space junk is much more critical than ensuring that the a paying passenger who might be trapped in the door of a train has managed to clear themself. 3/. Their CCTV is wiped clean after 7 days, and because our written complaint didn't reach them in time, they have wiped the footage. This, I admit, is perfectly understandable. I often tape over programs that I haven't yet watched. Even one's that are really important. Connex received 2 verbal complaints minutes after the incident. The CCTV footage should have been examined or quarantined. 4/. Basically it was our fault. I infer this from the fact that there is nothing evening closely approximating an apology in the letter, and they state that thier systems are such that it's not their fault so it must be...um.....well ours really! 5/, Connex does, however, regret the "inconvenience" that this "issue" has caused........yes, don't you hate it how those life and limb threatening incidents can be such an inconvenience. 6/. Connex is looking forward to "restoring our confidence" in them, the next time we travel with them. Well, that certainly won't be in the near future as Connex bans peak hour travel with bikes (not that I travel on trains much with my bike, but sometimes...) ....WTF is going on in this city.....bikes banned on peak hour city and V-line services.....cross city tunnels....and then. Late on Sunday night I attempted to catch the last train out of city with bike ( I had been at work all day and was due back in a 7), Because Connex runs very short trains at these times, the train was packed (more so than on any peak hour service). Even without a bike I would have been lucky to get on. Suffice to say I rode home at midnight, and have sent a letter to Connex asking for a refund on my $2.90 Sunday saver ticket.. Hi Ho, Hi Ho , it's off to the Ombudsman I go Sorry for the rant pat -- vaudegiant |
#28
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Paul Yates wrote:
Ahh, good old Moe Town. Ridden up Coach Road lately? Yep - last weekend AND I hurtled down it too...:-) -- Humbug Today is Sweetmorn, the 69th day of The Aftermath in the YOLD 3173 |
#29
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Thanks Connex
humbug Wrote: Paul Yates wrote: Ahh, good old Moe Town. Ridden up Coach Road lately? Yep - last weekend AND I hurtled down it too...:-) Ah, I think you'll find that Coach Rd is in Newborough not Moe. Pretty awesome looking hill. I've often thought that a loop arround Haunted Hills Rd, up past the tip / cemetery, down via Coach Rd and Back across Monash Rd would be a good workout. My wife's family are down there (a number in the cemetery) but I've never had my bike down there. RoryW -- Rory Williams |
#30
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Thanks Connex
Rory Williams wrote:
humbug Wrote: Paul Yates wrote: Ahh, good old Moe Town. Ridden up Coach Road lately? Yep - last weekend AND I hurtled down it too...:-) Ah, I think you'll find that Coach Rd is in Newborough not Moe. You're right, of course. Pretty awesome looking hill. I've often thought that a loop arround Haunted Hills Rd, up past the tip / cemetery, down via Coach Rd and Back across Monash Rd would be a good workout. Doing it that way is a pretty nice ride - the other way means going up Coach Rd which isn't so nice - it's bloody STEEP in parts...:-) My wife's family are down there (a number in the cemetery) but I've never had my bike down there. RoryW -- Humbug Today is Prickle-Prickle, the 72nd day of The Aftermath in the YOLD 3173 |
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