Giro: Crash Protection Policy

I crashed this weekend (two guys went down in front of me, nothing I
could do except eject over the bars, and saulted' over onto my shoulder
and head for those morbidly curious), and ended up cracking the hard
grey foam near the left temple of the helmet.

Helmet was an 04' E2 which barely had 10 months on it so it is kinda of
a bummer, but at least I still have my skull intact!

Anyways, called up Giro and it seems the Crash Protection Policy has
changed. Instead of sending in the damaged helmet, receipt, and
description of the incident - after which they would send you some
credit voucher (don't know how much) towards purchase of a new Giro
Helmet at your LBS.

It seems they now take the information over the phone and depending on
the model give you 30% off a helmet purchased directly from them at
retail price. In my case, it is a moot point because most helmets this
time of year are on sale for about the Retail minus 30% off or more
anyways.

The customer service at Giro were pretty cool and explained it to me so
I have no problems with that and I think they have a great product..

Anyways this is just a heads-up (no pun intended) on my experience with
this.

L.

I predict the helmet trolls will soon be gathering for a feeding
frenzy...

I just did a search and read the past posts on this...yikes

How did you keep from screwing up your collarbone in the fall? My congrats
if it isn't broken. It seems that everyone breaks their collarbone in a
bike accident.

Pat in TX

Pat wrote:
How did you keep from screwing up your collarbone in the fall? My congrats
if it isn't broken. It seems that everyone breaks their collarbone in a
bike accident.

Or in my case the ligament that attaches the collar bone to the
shoulder. Once they are gone though, you don't have to worry about
tearing them again...

In my case, I was lucky in that the impact was towards the rear part of
the shoulder (heh - and also distributed on my bent neck and head as
well) took the brunt of it and I sorta diagonal judo rolled out of it
if you can picture that.

I've separated my shoulder before (class 2) and that's no fun either.
I'm a clyde so a lot of weight comes down on that, but there's a lot of
beef there padding everything, so I don't know if thats good or bad.

L.

In article .com,
says...
Anyways, called up Giro and it seems the Crash Protection Policy has
changed. Instead of sending in the damaged helmet, receipt, and
description of the incident - after which they would send you some
credit voucher (don't know how much) towards purchase of a new Giro
Helmet at your LBS.
It seems they now take the information over the phone and depending on
the model give you 30% off a helmet purchased directly from them at
retail price. In my case, it is a moot point because most helmets this
time of year are on sale for about the Retail minus 30% off or more
anyways.
The customer service at Giro were pretty cool and explained it to me so
I have no problems with that and I think they have a great product..
Anyways this is just a heads-up (no pun intended) on my experience with
this.

Hold the helmet till next spring, when helmets are not on sale. Then get
30% off a new model.
------------
Alex