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Wiggle phone number?



 
 
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  #1  
Old October 23rd 07, 10:42 AM posted to uk.rec.cycling
TheMgt
external usenet poster
 
Posts: 80
Default Wiggle phone number?

Anyone have a working phone number for Wiggle?
I placed an frame order with them a couple of days ago and ten minutes
later realised I'd ordered the wrong size so I cancelled and reordered
the correct size .
Despite this they seem to have carried on with the original order anyway
which is now with Citylink according to the tracking link. Wiggle aren't
answering my emails and both the phone numbers I've been able to find
are answered by a machine telling me to email them
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  #2  
Old October 23rd 07, 11:09 AM posted to uk.rec.cycling
Peter Fox[_2_]
external usenet poster
 
Posts: 95
Default Wiggle phone number?

TheMgt wrote:
Anyone have a working phone number for Wiggle?
I placed an frame order with them a couple of days ago and ten minutes
later realised I'd ordered the wrong size so I cancelled and reordered
the correct size .
Despite this they seem to have carried on with the original order anyway
which is now with Citylink according to the tracking link. Wiggle aren't
answering my emails and both the phone numbers I've been able to find
are answered by a machine telling me to email them


If they get stroppy "The Consumer Protection (Distance Selling) Regulations 2000" are your
friend.



--
Peter Fox
Beer, dancing, cycling and lots more at www.eminent.demon.co.uk

  #3  
Old October 23rd 07, 03:16 PM posted to uk.rec.cycling
vernon
external usenet poster
 
Posts: 503
Default Wiggle phone number?


"Peter Fox" wrote in message
...
TheMgt wrote:
Anyone have a working phone number for Wiggle?
I placed an frame order with them a couple of days ago and ten minutes
later realised I'd ordered the wrong size so I cancelled and reordered
the correct size .
Despite this they seem to have carried on with the original order anyway
which is now with Citylink according to the tracking link. Wiggle aren't
answering my emails and both the phone numbers I've been able to find
are answered by a machine telling me to email them


If they get stroppy "The Consumer Protection (Distance Selling)
Regulations 2000" are your friend.

I don't think there will be a need to resort to aggro. Wiggle are pretty
good at correcting errors. The phone numbers that the OP found is probably
the one that used to be posted in the cycling forums and as far as I know
has been attached to the voice mailing machine.



  #4  
Old October 23rd 07, 03:42 PM posted to uk.rec.cycling
Paul Boyd
external usenet poster
 
Posts: 1,489
Default Wiggle phone number?

vernon said the following on 23/10/2007 15:16:

I don't think there will be a need to resort to aggro. Wiggle are pretty
good at correcting errors.


That's certainly my experience in the past, even if the error isn't
theirs, as is the case here.

--
Paul Boyd
http://www.paul-boyd.co.uk/
  #5  
Old October 23rd 07, 04:37 PM posted to uk.rec.cycling
TheMgt
external usenet poster
 
Posts: 80
Default Wiggle phone number?

Paul Boyd wrote:
vernon said the following on 23/10/2007 15:16:

I don't think there will be a need to resort to aggro. Wiggle are
pretty good at correcting errors.


Yay. Someone from Wiggle emailed me lunchtime to say they've sorted it out.

That's certainly my experience in the past, even if the error isn't
theirs, as is the case here.


Weeell, the order was processed and shipped the morning after I
cancelled it.
 




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