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#11
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lickton's gets no more business from me!
I've used Lickton's for years and have gotten good prices and good service.
Anyone will occasionally have a problem getting a part in but they've been pretty proactive in notifying me and asking if I want the partial order shipped. Bob can seem a little "cranky" at times but he's a standup guy and I can't imagine dealing with the public on the phone all day. Lyle |
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#12
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lickton's gets no more business from me!
On Mon, 21 Apr 2008 13:23:51 -0700 (PDT), walter
wrote: i ordered a single campy lock-ring from lickton's. shipping was $6. alot, but whatever. receive the lock-ring a week or so later, strapped to the back of a turtle and the envelope indicated shipping cost was an actual $0.82. i understand shipping has labour costs, material costs, etc. but a 631% markup is ludicrous, so wrote an unpleasant email to their customer-support address saying i thought it was ludicrous and that if they charge a premium for shipping, they should at least use some sort of premium class of expedited shipping (i.e., postal priority, fedex ground, ups). also told them that i'd share my experiences on the online forums i frequent. Clearly they needed to mark the part up $10 to cover their costs of changing from a shipping cost per order total to weighing everything and charging you for actual shipping, plus $5 per order to cover handling. Twit. I guess it's time for me to quit stalling and order the stuff from Lickton's I've been dithering over. Quality goods, good service. Pat Email address works as is. |
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