#11
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Dodgy sales people
"Elguapo" wrote in
: I was pointed to the Michelin wild gripper city at the "special" price of $46. Fair enough I said. snip Sounds like you're a little peeved that you didn't do your research before buying, and you're trying to blame the store. The LBS can charge whatever they like. If you pay it, that's up to you. After all, if you buy something at a bargain price, you don't then go back into the store and give them the price you were actually prepared to pay, do you? Av. |
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#12
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Dodgy sales people
You're damn right I am peeved. You're right I didn't do my research. And
again you are right if I had got a bargain I wouldn't go back offering to pay a higher price. However, the goods were not priced in the store. (Not sure if that's a breach of trade practices law or not). I asked in good faith the price of the goods. I was told I could have them for the "special" price of $46. As mentioned I am not a regular rider and as such aren't that clued up as to average prices etc. As I mentioned in the original post I would endeavour to go in to the store today to question this practice. (for the record the web site makes no claim of "internet" only prices). Well I couldn't make it in so I called them. No result unfortunately not even willing to hear my case. Obviously this store thrives on ripping off the un-suspecting. My advice is to walk(er) not run to this store in future. |
#13
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Dodgy sales people
You're damn right I am peeved. You're right I didn't do my research. And
again you are right if I had got a bargain I wouldn't go back offering to pay a higher price. However, the goods were not priced in the store. (Not sure if that's a breach of trade practices law or not). I asked in good faith the price of the goods. I was told I could have them for the "special" price of $46. As mentioned I am not a regular rider and as such aren't that clued up as to average prices etc. As I mentioned in the original post I would endeavour to go in to the store today to question this practice. (for the record the web site makes no claim of "internet" only prices). Well I couldn't make it in so I called them. No result unfortunately not even willing to hear my case. Obviously this store thrives on ripping off the un-suspecting. My advice is to walk(er) not run to this store in future. |
#14
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Dodgy sales people
Elguapo wrote:
You're damn right I am peeved. You're right I didn't do my research. And again you are right if I had got a bargain I wouldn't go back offering to pay a higher price. However, the goods were not priced in the store. (Not sure if that's a breach of trade practices law or not). I asked in good faith the price of the goods. I was told I could have them for the "special" price of $46. As mentioned I am not a regular rider and as such aren't that clued up as to average prices etc. As I mentioned in the original post I would endeavour to go in to the store today to question this practice. (for the record the web site makes no claim of "internet" only prices). Well I couldn't make it in so I called them. No result unfortunately not even willing to hear my case. Obviously this store thrives on ripping off the un-suspecting. My advice is to walk(er) not run to this store in future. I've had many experiences with CW over teh years, some good and some not so good, but I can't believe they were "unwilling to hear' your case. What do you mean by that? Did you tell them about the difference in price and ask them why it was the case? AFAIK, their prices are not dependent on in-store or online. At least, not when I've ever been there. Everyone makes mistakes so the least you can do is give them the opportunity to make things right before you slag them off publicly. At least you've learnt that it's worth doing some research/shopping around. -- Nick |
#15
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Dodgy sales people
Elguapo wrote:
You're damn right I am peeved. You're right I didn't do my research. And again you are right if I had got a bargain I wouldn't go back offering to pay a higher price. However, the goods were not priced in the store. (Not sure if that's a breach of trade practices law or not). I asked in good faith the price of the goods. I was told I could have them for the "special" price of $46. As mentioned I am not a regular rider and as such aren't that clued up as to average prices etc. As I mentioned in the original post I would endeavour to go in to the store today to question this practice. (for the record the web site makes no claim of "internet" only prices). Well I couldn't make it in so I called them. No result unfortunately not even willing to hear my case. Obviously this store thrives on ripping off the un-suspecting. My advice is to walk(er) not run to this store in future. I've had many experiences with CW over teh years, some good and some not so good, but I can't believe they were "unwilling to hear' your case. What do you mean by that? Did you tell them about the difference in price and ask them why it was the case? AFAIK, their prices are not dependent on in-store or online. At least, not when I've ever been there. Everyone makes mistakes so the least you can do is give them the opportunity to make things right before you slag them off publicly. At least you've learnt that it's worth doing some research/shopping around. -- Nick |
#16
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Dodgy sales people
You will not in my original thread I mentioned that I wouldn't post the name
until I had gone back to speak to them. I did and the reception I got was one of "buyer beware". In fact in the phone call , in which i was not agressive in any way, I merely stated I was disappointed with the service and that it seemed very misleading that a sales man would coerce me to believe the price I was paying was a very good price when in fact it was not. The salesman also had to tell the cashier that the price on the tyres was a "special" at $46 so I wonder if they weren't in the system at a cheaper price to start with. I am not usually a complaining person but when I was a kid working in retail I recall the saying...a person who has a bad experience will tell 5 times as many people as a person who has a good experience. All said and done am I ****ed off, yes. Will I shop there agian, don't know. Would a simple apology and a clear published documented policy on their internet v shopfront pricing sufficed. Definately!! |
#17
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Dodgy sales people
You will not in my original thread I mentioned that I wouldn't post the name
until I had gone back to speak to them. I did and the reception I got was one of "buyer beware". In fact in the phone call , in which i was not agressive in any way, I merely stated I was disappointed with the service and that it seemed very misleading that a sales man would coerce me to believe the price I was paying was a very good price when in fact it was not. The salesman also had to tell the cashier that the price on the tyres was a "special" at $46 so I wonder if they weren't in the system at a cheaper price to start with. I am not usually a complaining person but when I was a kid working in retail I recall the saying...a person who has a bad experience will tell 5 times as many people as a person who has a good experience. All said and done am I ****ed off, yes. Will I shop there agian, don't know. Would a simple apology and a clear published documented policy on their internet v shopfront pricing sufficed. Definately!! |
#18
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Dodgy sales people
Elguapo wrote:
You will not in my original thread I mentioned that I wouldn't post the name until I had gone back to speak to them. I did and the reception I got was one of "buyer beware". In fact in the phone call , in which i was not agressive in any way, I merely stated I was disappointed with the service and that it seemed very misleading that a sales man would coerce me to believe the price I was paying was a very good price when in fact it was not. The salesman also had to tell the cashier that the price on the tyres was a "special" at $46 so I wonder if they weren't in the system at a cheaper price to start with. I am not usually a complaining person but when I was a kid working in retail I recall the saying...a person who has a bad experience will tell 5 times as many people as a person who has a good experience. All said and done am I ****ed off, yes. Will I shop there agian, don't know. Would a simple apology and a clear published documented policy on their internet v shopfront pricing sufficed. Definately!! Fair enough. I don't disbelieve you. I just can't believe that they would go out of their way to charge you more in such an opportunistic way, especially for the sake of ~$20. Even more so since they've been in the business for so many years. Anyway, good luck and let us know what happens. -- Nick |
#19
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Dodgy sales people
Elguapo wrote:
You will not in my original thread I mentioned that I wouldn't post the name until I had gone back to speak to them. I did and the reception I got was one of "buyer beware". In fact in the phone call , in which i was not agressive in any way, I merely stated I was disappointed with the service and that it seemed very misleading that a sales man would coerce me to believe the price I was paying was a very good price when in fact it was not. The salesman also had to tell the cashier that the price on the tyres was a "special" at $46 so I wonder if they weren't in the system at a cheaper price to start with. I am not usually a complaining person but when I was a kid working in retail I recall the saying...a person who has a bad experience will tell 5 times as many people as a person who has a good experience. All said and done am I ****ed off, yes. Will I shop there agian, don't know. Would a simple apology and a clear published documented policy on their internet v shopfront pricing sufficed. Definately!! Fair enough. I don't disbelieve you. I just can't believe that they would go out of their way to charge you more in such an opportunistic way, especially for the sake of ~$20. Even more so since they've been in the business for so many years. Anyway, good luck and let us know what happens. -- Nick |
#20
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Dodgy sales people
"Elguapo" wrote in message u...
You're damn right I am peeved. You're right I didn't do my research. And again you are right if I had got a bargain I wouldn't go back offering to pay a higher price. However, the goods were not priced in the store. (Not sure if that's a breach of trade practices law or not). I asked in good faith the price of the goods. I was told I could have them for the "special" price of $46. As mentioned I am not a regular rider and as such aren't that clued up as to average prices etc. As I mentioned in the original post I would endeavour to go in to the store today to question this practice. (for the record the web site makes no claim of "internet" only prices). Well I couldn't make it in so I called them. No result unfortunately not even willing to hear my case. Obviously this store thrives on ripping off the un-suspecting. My advice is to walk(er) not run to this store in future. Why can't you just come out and name the store ? Why do you need to "hide" it ? It's the only power a peeved customer has is to not reccomend the store. I use Cecil Walker often, but you can get cheaper on some items, if you shop around, which you didn't. |
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