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Racer Sportif in Toronto ruined my frame !
I bought a NEW Aquila road frame from Racer Sportif on Dundas West in
Toronto. When I bought it, I asked them to install the headset, face and chase the BB shell ( Italian threading ). I was transfering parts from a bike that was killed by a car, so I didn't need or want them to do anything more. When I picked up the frame a week later after work, I did not notice they stripped BB shell because there was a layer of grey rubber on the threads and I so tired I forgot to check before I left the store. After I cleaned the BB shell at home I discovered they had wrecked the frame. The drive-side of the bottom bracket is stripped to a depth of 8mm from the outside of the shell. Racer Sportif has not offered any restitution for their stupidity. I am posting this warning to anyone to let you know my experience with Racer Sportif on Dundas Street West in Toronto. Maybe we should keep this as a running thread about Racer Sportif, lets just chronical their horrors and screw-ups, and if you should know anyone thinking about buying from them then direct them to this thread. Laz |
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Racer Sportif in Toronto ruined my frame !
Laz wrote:
I bought a NEW Aquila road frame from Racer Sportif on Dundas West in Toronto. When I bought it, I asked them to install the headset, face and chase the BB shell ( Italian threading ). I was transfering parts from a bike that was killed by a car, so I didn't need or want them to do anything more. When I picked up the frame a week later after work, I did not notice they stripped BB shell because there was a layer of grey rubber on the threads and I so tired I forgot to check before I left the store. After I cleaned the BB shell at home I discovered they had wrecked the frame. The drive-side of the bottom bracket is stripped to a depth of 8mm from the outside of the shell. Racer Sportif has not offered any restitution for their stupidity. I am posting this warning to anyone to let you know my experience with Racer Sportif on Dundas Street West in Toronto. Maybe we should keep this as a running thread about Racer Sportif, lets just chronical their horrors and screw-ups, and if you should know anyone thinking about buying from them then direct them to this thread. Laz Find out who the OWNER is and talk to that person direct, as any business person worth their salt will make good on a screwup by their subordinates. Unless of course the owner is the one behind the deed and if that is the case, perhaps he should consider MLM as a career choice. |
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Racer Sportif in Toronto ruined my frame !
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Racer Sportif in Toronto ruined my frame !
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Racer Sportif in Toronto ruined my frame !
On 18 Jul 2004 06:02:01 -0700, (Laz) wrote:
Yeah, correction: Bloor St. West. Thanx. Titanium frame? |
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Racer Sportif in Toronto ruined my frame !
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Racer Sportif in Toronto ruined my frame !
H. Morgan wrote in message . ..
On 18 Jul 2004 06:02:01 -0700, (Laz) wrote: Yeah, correction: Bloor St. West. Thanx. Titanium frame? No a regular cromoly type- I know the pedigree of Aquila ti is suspect and subject to rumour and speculation; also ti has a tendency to gall during tapping; BUT this is not the case with my frame just some idiot forgot which way to chase an Italian thread and was too stupid to go and look at one in the shop when he was doing it. |
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Racer Sportif in Toronto ruined my frame !
No, the threads only barely engaged at the end. They screwed it up and
they hid it. Racer Sportif does not have a good reputation. Notice that I said I forgot to check their work when I picked up the frame ? It was because I was in the shop once before when some fellow was in there complaining about the Aquila he bought, but he didn't have a reciept so the counter-guy/manager/Mr.Stupid was trying to say there was no proof that he bought the frame there ( of course it makes sense to go to another place when there is something wrong with your purchase, right ?)- so, at anyrate I had made a mental note to check their work and only bought the frame because the bike that was killed was also an Aquila and the geometry was the same, so there would be no tinkering around with my position, set everything as before and go riding. I did check the headset before I left and it was installed ok- no knocking or play- but forgot the bb. The bike is ruined; I have managed to salvage it for riding with some Loctite Steel Putty on the ruined threads. It's not precise, but it is holding; I'm going on some longer and harder rides with it and like I said it is holding. I don't want to waste any of my precious free time trying to press a legal issue; I'd rather ride, you know ? I would rather get the word out about their disrespectable business practice than engage in a settlement for a few measley dollars or a lousy substitute frame and involve myself in a conspiracy of silence as part of the settlement deal. I'm just going to use it for the rest of this year and next year get a new bike from somewhere else. Thank-you for your input. Laz H. Morgan wrote in message . .. On 18 Jul 2004 15:00:01 -0700, (Laz) wrote: H. Morgan wrote in message . .. On 18 Jul 2004 06:02:01 -0700, (Laz) wrote: Yeah, correction: Bloor St. West. Thanx. Titanium frame? No a regular cromoly type- I know the pedigree of Aquila ti is suspect and subject to rumour and speculation; also ti has a tendency to gall during tapping; BUT this is not the case with my frame just some idiot forgot which way to chase an Italian thread and was too stupid to go and look at one in the shop when he was doing it. Hmm. I feel for you. I suspect that they felt that since the BB threads could still engage, that it is good enough. I also suspect that you will see markedly faster wear in the BB and shell itself. The frame will not last long without surgery. A replacement BB shell is certainly in order if Racer Sportif will not come good for a new frame. It would be a real shame if they did not. Perhaps a letter from a lawyer would convince them? I forget what the limit on small claims court is these days, but it might cover the cost of the frame. It couldn't hurt to file, and if they don't show up, you win. You certainly have a strong case anyway. If you are resigned to keeping the frame, I know who could successfully replace that shell, but it wouldn't be too cheap, as you need a repaint too. |
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Racer Sportif in Toronto ruined my frame !
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