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Is Wiggle OK for delivering the goods



 
 
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  #1  
Old December 27th 07, 07:55 PM posted to uk.rec.cycling
Maud
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Posts: 1
Default Is Wiggle OK for delivering the goods

Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?

Many thanks

Maud


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  #2  
Old December 27th 07, 08:16 PM posted to uk.rec.cycling
Phil Cook
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Posts: 741
Default Is Wiggle OK for delivering the goods

Maud wrote:

Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?


It depends on who Wiggle get to deliver the stuff. Now the Christmas
rush is over the couriers and Royal Mail should get things to you
pretty sharpish but it's what happens if you aren't in and where you
have to go to get the stuff that is the nub of the problem.
--
Phil Cook looking north over the park to the "Westminster Gasworks"
  #3  
Old December 27th 07, 08:19 PM posted to uk.rec.cycling
Simon Brooke
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Posts: 4,493
Default Is Wiggle OK for delivering the goods

Maud wrote:

Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?


Wiggle usually aren't the cheapest, but they are very good at delivering, in
my experience.

--
(Simon Brooke) http://www.jasmine.org.uk/~simon/
;; This email may contain confidential or otherwise privileged
;; information, though, quite frankly, if you're not the intended
;; recipient and you've got nothing better to do than read other
;; folks' emails then I'm glad to have brightened up your sad little
;; life a tiny bit.
  #4  
Old December 27th 07, 08:39 PM posted to uk.rec.cycling
Paul Boyd[_2_]
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Posts: 423
Default Is Wiggle OK for delivering the goods

On 27/12/2007 19:55, Maud said,

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. Is there any truth in it?


The problem is that you don't know whether they will use CityLink or
Royal Mail to post stuff. If you're happy with CityLink (i.e. you can
guarantee someone will be in to sign for it) then there is no problem.
If you're not in to sign, and you don't have a local depot, then you're
stuffed!

FWIW, wiggle aren't necessarily the cheapest - I often use
http://www.chainreactioncycles.com/ Service is excellent, prices are
good and you know how it's going to arrive.

--
Paul Boyd
http://www.paul-boyd.co.uk/
  #5  
Old December 27th 07, 08:57 PM posted to uk.rec.cycling
Trevor A Panther[_2_]
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Posts: 260
Default Is Wiggle OK for delivering the goods




"Maud" wrote in message
...
Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?

Many thanks

Maud

In the last 5 years I have bought regularly from Wiggle, on line, and I have
never had a bad experience! There have been minor hiccups but always resolved
easily!

I have no commercial connection with Wiggle, just a satisfied customer!

--
Trevor A Panther
In South Yorkshire,
England, United Kingdom.
www.tapan.pwp.blueyonder.co.uk

  #6  
Old December 27th 07, 09:21 PM posted to uk.rec.cycling
vernon[_2_]
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Posts: 258
Default Is Wiggle OK for delivering the goods


"Maud" wrote in message
...
Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?

Never had any problems with any of the many orders that I have placed with
Wiggel over the past three years. There was an unsubstantiated tale that
Wiggle was the source of some credit card fraud the took place after
customers of Wiggle had placed an order with them. The allegations were
difficult to prove or disprove but it did cause protracted debates on
several cycling forums. Wiggle refuted all allegations and took several
steps including the provision to pay by PayPal to offer a 'risk free'
purchasing experience.

Like another poster has suggested, Chain Reaction is worth a look as their
post free prices can sometimes beat those of Wiggle.


  #7  
Old December 27th 07, 09:27 PM posted to uk.rec.cycling
Pete Biggs
external usenet poster
 
Posts: 1,801
Default Is Wiggle OK for delivering the goods

Maud wrote:
Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and
found them to be fine ~ but a friend's said there had been something
on here to the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?


I've used many online suppliers for bike bits, and Wiggle quite often. I
reckon Wiggle have the joint-best service in terms of speed and reliability,
along with Chain Reaction. Wiggle send the small items I order by Royal
Mail.

If you list the particular products you're considering, we may be able to
suggest alternative decent suppliers if they happen to be better on price or
choice.

~PB


  #8  
Old December 27th 07, 10:37 PM posted to uk.rec.cycling
Jonathan Schneider
external usenet poster
 
Posts: 141
Default Is Wiggle OK for delivering the goods

Paul Boyd writes:

If you're not in to sign, and you don't have a local depot,
then you're stuffed!


Exactly how I feel. With my cycle club discount I find local shop
prices good enough for many things that I'd rather not go through the
lottery of Wiggle delivery.

Jon
  #9  
Old December 28th 07, 02:47 AM posted to uk.rec.cycling
[email protected]
external usenet poster
 
Posts: 68
Default Is Wiggle OK for delivering the goods

On Dec 27, 7:55�pm, "Maud" wrote:
Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. �I have dealt with them in the past and found
them to be fine ~ but a friend's said there had been something on here to
the contrary going back a bit. �Is there any truth in it?

Anyone had any problems ?

Many thanks

Maud


I can only speak as I find and Wiggle have been excellent with my
orders. I thoroughly recommend them.
  #10  
Old December 28th 07, 09:29 AM posted to uk.rec.cycling
Simon Brooke
external usenet poster
 
Posts: 4,493
Default Is Wiggle OK for delivering the goods

vernon wrote:


"Maud" wrote in message
...
Hi All

I am needing a few bits and pieces for the bike, and was considering
ordering online from Wiggle. I have dealt with them in the past and
found them to be fine ~ but a friend's said there had been something on
here to
the contrary going back a bit. Is there any truth in it?

Anyone had any problems ?

Never had any problems with any of the many orders that I have placed with
Wiggel over the past three years. There was an unsubstantiated tale that
Wiggle was the source of some credit card fraud the took place after
customers of Wiggle had placed an order with them. The allegations were
difficult to prove or disprove but it did cause protracted debates on
several cycling forums. Wiggle refuted all allegations and took several
steps including the provision to pay by PayPal to offer a 'risk free'
purchasing experience.

Like another poster has suggested, Chain Reaction is worth a look as their
post free prices can sometimes beat those of Wiggle.


Or Parker International (http://www.parker-international.co.uk/, /NOT/
http://www.parkerinternational.co.uk/). They do charge P&P, but for many
items their prices are so much lower than Wiggle's that it's worth it. Or
the Edinburgh Bicycle Co-op (http://www.edinburghbicycle.com/). Chain
Reaction are mainly (not exclusively) mountain bike stuff, Parkers are
mainly (not exclusively) road bike; Edinburgh Bicycle do it all.

This is not to say that Wiggle aren't good and reliable. In my experience
they are. And they seem to understand online retailing better than anyone
else in the bicycle business.

--
(Simon Brooke) http://www.jasmine.org.uk/~simon/

to err is human, to lisp divine
;; attributed to Kim Philby, oddly enough.

 




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