Supergo/Performance customers - Heads up

I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

I called the phone number listed on my online bank statement and reached
a salesperson for Performance Bikes. I was told to call back on a
weekday when customer service will be in.

So, if you've done business with Supergo/Performance, keep an eye on
your credit card statements and any bank accounts associated with debit
cards they might know about.


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Thanks and please post the results of your conversation with Customer
Service.


"Tim Lines" wrote in message
news:uZO0d.419571$%_6.341279@attbi_s01...
I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

I called the phone number listed on my online bank statement and reached a
salesperson for Performance Bikes. I was told to call back on a weekday
when customer service will be in.

So, if you've done business with Supergo/Performance, keep an eye on your
credit card statements and any bank accounts associated with debit cards
they might know about.


--

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Remove CLOTHES to reply

"B. Lafferty" writes:

Thanks and please post the results of your conversation with Customer
Service.


"Tim Lines" wrote in message
news:uZO0d.419571$%_6.341279@attbi_s01...
I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

I called the phone number listed on my online bank statement and reached a
salesperson for Performance Bikes. I was told to call back on a weekday
when customer service will be in.

So, if you've done business with Supergo/Performance, keep an eye on your
credit card statements and any bank accounts associated with debit cards
they might know about.

It happens all the time. Most of the time it gets straightened out.

Otherwise do like Davey did with the sh!thead CIBC (Canadian Imperial Bank of
Commerce)

He phoned Daughter #1 and told her to put $5K on his card

He phoned Daughter #2 and told her to put $5K on his card

He told CIBC to Firk 'emselves when the nice lady called to see if Davey was
OK and might he be making a payment sometime soon.

(Davey had a $10k limit)

AND he never heard a peep outta the other credit card companies either

--
le Vent a Dos, Davey Crockett
Six Day Site: http://sixday.741.com/

wrote in message
...
"B. Lafferty" writes:

Thanks and please post the results of your conversation with Customer
Service.


"Tim Lines" wrote in message
news:uZO0d.419571$%_6.341279@attbi_s01...
I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

I called the phone number listed on my online bank statement and
reached a
salesperson for Performance Bikes. I was told to call back on a
weekday
when customer service will be in.

So, if you've done business with Supergo/Performance, keep an eye on
your
credit card statements and any bank accounts associated with debit
cards
they might know about.

It happens all the time. Most of the time it gets straightened out.

Otherwise do like Davey did with the sh!thead CIBC (Canadian Imperial Bank
of
Commerce)

He phoned Daughter #1 and told her to put $5K on his card

He phoned Daughter #2 and told her to put $5K on his card

He told CIBC to Firk 'emselves when the nice lady called to see if Davey
was
OK and might he be making a payment sometime soon.

(Davey had a $10k limit)

AND he never heard a peep outta the other credit card companies either

--
le Vent a Dos, Davey Crockett
Six Day Site: http://sixday.741.com/

An evil, yet playful, mind at work is a wonderful thing to witness.

"B. Lafferty" writes:


It happens all the time. Most of the time it gets straightened out.

Otherwise do like Davey did with the sh!thead CIBC (Canadian Imperial Bank
of
Commerce)

He phoned Daughter #1 and told her to put $5K on his card

He phoned Daughter #2 and told her to put $5K on his card

He told CIBC to Firk 'emselves when the nice lady called to see if Davey
was
OK and might he be making a payment sometime soon.

(Davey had a $10k limit)

AND he never heard a peep outta the other credit card companies either

--
le Vent a Dos, Davey Crockett
Six Day Site: http://sixday.741.com/

An evil, yet playful, mind at work is a wonderful thing to witness.



Well it proves just how stupid Financial Institutions are.

They traded off the 1.5% preferential rate (or thereabouts) on $26.50 or
around $0.40 for a $10K bad debt.

A smarter institution/individual might have reversed the charge as it was a
scam by AOL anyway, but the boneheaded bank said they couldn't do it without
AOL approval.

Anyhoo, they got a fast lesson in how easy it is for the Firkee to become the
Firkor

--
le Vent a Dos, Davey Crockett
Six Day Site: http://sixday.741.com/

On Sun, 12 Sep 2004 03:00:42 GMT, Tim Lines
wrote:

I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

It's also possible that there was a data entry error, or that the
charge resulted from misuse of your card number by a third party.

In any event, they will probably get it straightened out pronto.
--
Typoes are a feature, not a bug.
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Words processed in a facility that contains nuts.

SUPERGO SUCKS! I was in need of some brake blocks and a chain so I
said what the hell. I order it and TWO WEEKS LATER it shows up
despite shipping Fed ex ground. I called 4 times and each time they
blamed everyone else but themselves. A lot of double talk about how
fed-ex ground guarantees **** within 10 days, but having
worked/shipped with Fed ex I know they guarantee it in 5 days from CA,
this stuff should have take 3 days, SUPERGO stuck with the 10 day
story and I'm sticking to my guns, SUPERGO F-yourself, no one I know
will shop with you.



Tim Lines wrote in message news:uZO0d.419571$%_6.341279@attbi_s01...
I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

I called the phone number listed on my online bank statement and reached
a salesperson for Performance Bikes. I was told to call back on a
weekday when customer service will be in.

So, if you've done business with Supergo/Performance, keep an eye on
your credit card statements and any bank accounts associated with debit
cards they might know about.

Interesting. I've ordered from them numerous times with the two day Fed-Ex
upgrade that comes with their discount program. I've never had a problem
and they've backed their products 100%.


"chris" wrote in message
om...
SUPERGO SUCKS! I was in need of some brake blocks and a chain so I
said what the hell. I order it and TWO WEEKS LATER it shows up
despite shipping Fed ex ground. I called 4 times and each time they
blamed everyone else but themselves. A lot of double talk about how
fed-ex ground guarantees **** within 10 days, but having
worked/shipped with Fed ex I know they guarantee it in 5 days from CA,
this stuff should have take 3 days, SUPERGO stuck with the 10 day
story and I'm sticking to my guns, SUPERGO F-yourself, no one I know
will shop with you.



Tim Lines wrote in message
news:uZO0d.419571$%_6.341279@attbi_s01...
I just discovered that Supergo Bike Shops today (9/11/2004) charged my
debit card $49.98. I haven't ordered anything from them in at least 2
months. It's possible that they've stored credit card information in a
database that's been compromised.

I called the phone number listed on my online bank statement and reached
a salesperson for Performance Bikes. I was told to call back on a
weekday when customer service will be in.

So, if you've done business with Supergo/Performance, keep an eye on
your credit card statements and any bank accounts associated with debit
cards they might know about.

On Mon, 13 Sep 2004 16:26:57 GMT, Retro Bob
wrote:

c. someone re-processed your previous transaction (in which case the
amount should match your previous (valid) transaction with them.

I'll vote for this one. Easily done if they process their CC rejects
manually and they pick up the wrong line item.

Curtis L. Russell
Odenton, MD (USA)
Just someone on two wheels...

He phoned Daughter #1 and told her to put $5K on his card

He phoned Daughter #2 and told her to put $5K on his card

He told CIBC to Firk 'emselves when the nice lady called to see if Davey
was
OK and might he be making a payment sometime soon.

(Davey had a $10k limit)

AND he never heard a peep outta the other credit card companies either

--
le Vent a Dos, Davey Crockett
Six Day Site: http://sixday.741.com/

An evil, yet playful, mind at work is a wonderful thing to witness.


That is NOT playful-- that is theft! Sorry folks two wrongs do not make a right.