|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
PER: Things getting done
A few weeks ago I crashed while crossing railway lines in Bassendean. The
lines in question go from the main Perth-Guildford line across Railway Parade to the Railway Museum, so instead of going straight across the road they are curving away to the right. The bitumen was quite bumpy, it was a wet afternoon (one of the few we have had), and I was going at a reasonable speed, so everything went together for a crash. Just a deep graze on one elbow and a sound blow to the helmet, otherwise OK. I emailed Bassendean Council pointing out how rough the road surface was and mentioning that Railway Parade is a designated cycle route complete with lines either side of the road, in preference to Guildford Road on the other side of the line. A couple of days later I received a letter telling me the siding was the responsibility of the Museum and they would pass the message on. Last Thursday while driving home along that road, I encountered roadworks at the crossing, and I could see they were relaying the tarmac. Friday I was able to ride to work, and both ways appreciated the much smoother crossing. I have no idea who did the work - Council or Museum - but it seems to be more than a coincidence. More recently cycling along Mounts Bay Road past the Convention Centre, I realised that the road surface had been taken up and relaid, but with all kinds of longitudinal grooves that were a real hazard to my cycle tyres. Again I sent an email, this time to Perth City Council. Last week I noticed that things seemed rather better, and tonight when looking at emails for the first time since Tuesday, I've found one from PCC telling me my request has been investigated and necessary repair works have been carried out. So it's nice to know that people up there are listening. And now I also know about the web page for reporting a cycling hazard (http://www.dpi.wa.gov.au/cycling/2345.asp) which a mate told me about yesterday. This means that things got done even without using the correct form - not very Public Service! Cheers Beavers |
Ads |
#2
|
|||
|
|||
PER: Things getting done
Beavers wrote: So it's nice to know that people up there are listening. And now I also know about the web page for reporting a cycling hazard (http://www.dpi.wa.gov.au/cycling/2345.asp) which a mate told me about yesterday. This means that things got done even without using the correct form - not very Public Service! Nicely done. I didn't know about that form, but I've got it bookmarked now. I submitted a complaint about a traffic light that doesn't sense bicycles already, hopefully that will be fixed. Travis |
#3
|
|||
|
|||
PER: Things getting done
Beavers wrote:
A few weeks ago I crashed while crossing railway lines in Bassendean. The lines in question go from the main Perth-Guildford line across Railway Parade to the Railway Museum, so instead of going straight across the road they are curving away to the right. The bitumen was quite bumpy, it was a wet afternoon (one of the few we have had), and I was going at a reasonable speed, so everything went together for a crash. Just a deep graze on one elbow and a sound blow to the helmet, otherwise OK. I emailed Bassendean Council pointing out how rough the road surface was and mentioning that Railway Parade is a designated cycle route complete with lines either side of the road, in preference to Guildford Road on the other side of the line. A couple of days later I received a letter telling me the siding was the responsibility of the Museum and they would pass the message on. Last Thursday while driving home along that road, I encountered roadworks at the crossing, and I could see they were relaying the tarmac. Friday I was able to ride to work, and both ways appreciated the much smoother crossing. I have no idea who did the work - Council or Museum - but it seems to be more than a coincidence. More recently cycling along Mounts Bay Road past the Convention Centre, I realised that the road surface had been taken up and relaid, but with all kinds of longitudinal grooves that were a real hazard to my cycle tyres. Again I sent an email, this time to Perth City Council. Last week I noticed that things seemed rather better, and tonight when looking at emails for the first time since Tuesday, I've found one from PCC telling me my request has been investigated and necessary repair works have been carried out. So it's nice to know that people up there are listening. And now I also know about the web page for reporting a cycling hazard (http://www.dpi.wa.gov.au/cycling/2345.asp) which a mate told me about yesterday. This means that things got done even without using the correct form - not very Public Service! Cheers Beavers I live in a country town in WA and when I've complained to the council about railway crossings I get told that it's the railway owners responsibility and the council won't touch it. Friday |
#4
|
|||
|
|||
PER: Things getting done
Beavers wrote: A few weeks ago I crashed while crossing railway lines in Bassendean. The lines in question go from the main Perth-Guildford line across Railway Parade to the Railway Museum, so instead of going straight across the road they are curving away to the right. The bitumen was quite bumpy, it was a wet afternoon (one of the few we have had), and I was going at a reasonable speed, so everything went together for a crash. Just a deep graze on one elbow and a sound blow to the helmet, otherwise OK. I emailed Bassendean Council pointing out how rough the road surface was and mentioning that Railway Parade is a designated cycle route complete with lines either side of the road, in preference to Guildford Road on the other side of the line. A couple of days later I received a letter telling me the siding was the responsibility of the Museum and they would pass the message on. Last Thursday while driving home along that road, I encountered roadworks at the crossing, and I could see they were relaying the tarmac. Friday I was able to ride to work, and both ways appreciated the much smoother crossing. I have no idea who did the work - Council or Museum - but it seems to be more than a coincidence. More recently cycling along Mounts Bay Road past the Convention Centre, I realised that the road surface had been taken up and relaid, but with all kinds of longitudinal grooves that were a real hazard to my cycle tyres. Again I sent an email, this time to Perth City Council. Last week I noticed that things seemed rather better, and tonight when looking at emails for the first time since Tuesday, I've found one from PCC telling me my request has been investigated and necessary repair works have been carried out. So it's nice to know that people up there are listening. And now I also know about the web page for reporting a cycling hazard (http://www.dpi.wa.gov.au/cycling/2345.asp) which a mate told me about yesterday. This means that things got done even without using the correct form - not very Public Service! Cheers Beavers My experience with using the hazerd report form is so uncannily positive that I am now loath to use it for quibbles. I have a three for three strike rate, and I was so impressed I "wrote a letter" to the Cycling Branch of DPI. Snail mail. I think it pays to give positive feedback in the hope it will reinforce their prompt attention to detail. Try a direct letter to Alannah MacTiernan's Ministerial office with a CC to Martin Whitely Member for Bassendean. DPI pride themselves on being deal makers with various agencies, so rather than getting buck passing when you go through channels, go over their heads and become a squeaky wheel. The designated cycle route through Bassendean is unsafe and should be fixed. I know exactly the stretch of road, I used it for my commute to uni from Guildford for my undergraduate. Depending on traffic I would try to swerve out to get te crossing angle close to 90 degrees, but this means leaving the cycle lane and jousting with the cars that invariably speed along Railway Parade. I am a member of the Bicycling Transport Alliance perhaps we / I could write a letter in support? Let me know |
#5
|
|||
|
|||
PER: Things getting done
Travis wrote: Beavers wrote: So it's nice to know that people up there are listening. And now I also know about the web page for reporting a cycling hazard (http://www.dpi.wa.gov.au/cycling/2345.asp) which a mate told me about yesterday. This means that things got done even without using the correct form - not very Public Service! Nicely done. I didn't know about that form, but I've got it bookmarked now. I submitted a complaint about a traffic light that doesn't sense bicycles already, hopefully that will be fixed. And today I got a call asking for clarification of the problem, he took down my report and said he'd booked a contractor to go turn up the sensitivity on the bike sensor. I'm impressed, the system works! Travis |
#6
|
|||
|
|||
PER: Things getting done
Beavers wrote: A few weeks ago I crashed while crossing railway lines in Bassendean. The lines in question go from the main Perth-Guildford line across Railway Parade to the Railway Museum, so instead of going straight across the road they are curving away to the right. The bitumen was quite bumpy, it was a wet afternoon (one of the few we have had), and I was going at a reasonable speed, so everything went together for a crash. Just a deep graze on one elbow and a sound blow to the helmet, otherwise OK. I emailed Bassendean Council pointing out how rough the road surface was and mentioning that Railway Parade is a designated cycle route complete with lines either side of the road, in preference to Guildford Road on the other side of the line. A couple of days later I received a letter telling me the siding was the responsibility of the Museum and they would pass the message on. Last Thursday while driving home along that road, I encountered roadworks at the crossing, and I could see they were relaying the tarmac. Friday I was able to ride to work, and both ways appreciated the much smoother crossing. I have no idea who did the work - Council or Museum - but it seems to be more than a coincidence. More recently cycling along Mounts Bay Road past the Convention Centre, I realised that the road surface had been taken up and relaid, but with all kinds of longitudinal grooves that were a real hazard to my cycle tyres. Again I sent an email, this time to Perth City Council. Last week I noticed that things seemed rather better, and tonight when looking at emails for the first time since Tuesday, I've found one from PCC telling me my request has been investigated and necessary repair works have been carried out. So it's nice to know that people up there are listening. And now I also know about the web page for reporting a cycling hazard (http://www.dpi.wa.gov.au/cycling/2345.asp) which a mate told me about yesterday. This means that things got done even without using the correct form - not very Public Service! Cheers Beavers I just re-read your post and I was obviously in a caffeine deficit when i wrote my first response. They improved the roadways as a result of your comment. Please let them know how much you appreciate the service, a letter makes a big difference, and we dont want you losing more bark, do we? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
two things i hate about you | the land surfer | Australia | 1 | September 16th 05 06:24 AM |
two things i hate about you | the land surfer | Australia | 0 | September 16th 05 05:12 AM |
When things go wrong | Dave Vandervies | General | 15 | September 9th 05 12:16 AM |
Yahoos Throwing Things? | Robert S. Dean | General | 34 | September 8th 05 09:20 PM |
two weird things on the way home from work | Claire Petersky | General | 9 | June 17th 05 02:49 PM |